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What is the time to update the report burndown?
Official
Responses
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These issues have been fixed in Urban Turtle 3.5
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The real-time burndown chart in Urban Turtle requires that you define start and finish dates for your sprint by editing the Sprint work item in your selected iteration. Make sure they encompass changes made to work items defined in the sprint and you should see a proper burndown chart.
EMPLOYEE
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The real-time burndown chart in Urban Turtle requires that you define start and finish dates for your sprint by editing the Sprint work item in your selected iteration. Make sure they encompass changes made to work items defined in the sprint and you should see a proper burndown chart.Comment
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I am getting this error, and it seems to be random. My burndown chart was working yesterday, but not today. I constantly get "no data available". -
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We've received reports of such issues and are investigating the problem. It appears to occur when multiple projects are used concurrently where data is shared across connected users. We've made changes to how application and session data is managed and we continue testing to ensure that issues such as this one are fixed.
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These issues have been fixed in Urban Turtle 3.5
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We're facing the same problem with version 3.12.0.0.
We have three team projects on the same database which are using Urban Turtle and we have "No Data Available" when we try to display any of the report burn down.
I looked at the sprint dates and it seems ok.
Are you aware of any other condition which can cause this issue?-
I believe this question has been answered in the following topic.
Please note that the burndown takes into account the currently selected iteration and area. -
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